FAQ

1. How long do I have access to this course?

When you purchase a course on Tekuteku Nihongo, you gain lifetime access! This allows you to progress at your own pace and revisit the content as often as needed.

2. What do I do if I have a question on the course curriculum?

If you have questions about the course curriculum, please post them in the comment section of the course. I typically respond within one week.

3. Am I able to download the course materials?

Yes, you can download the video lessons and accompanying PDFs for each lesson from the overview section.

4. What if I feel that you are speaking too slowly or too quickly for me?

No problem! The lesson videos include an option to adjust the playback speed to suit your learning pace. You can find this feature on the bottom left-hand side of the screen—just click the “1x” box to either speed up or slow down the video.

5. What do I do if the videos won’t play?

If the videos do not play, it could be related to your internet connection or browser settings. Please check your connection, or try accessing the course with a different browser, for example switching from Firefox to Google Chrome. If problems persist, please contact our support team.




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